The Kimmel Center for the Performing Arts in Philadelphia.
“A cyberattack Friday crippled ticket sales and ticketing functions at [Philadelphia’s] largest arts presenter,” writes Peter Dobrin in Friday’s (2/10) Philadelphia Inquirer (login may be required). “Websites for the Kimmel Center and Philadelphia Orchestra were down, and patrons were left with scant information about the exact nature of the disruption.” The Philadelphia Orchestra operates the Kimmel Center. “Philadelphia Orchestra and Kimmel Center, Inc. spokesperson Ashley Berke [issued] a statement saying that a ‘cyber incident’ had ‘temporarily impacted’ the center’s network systems. ‘As we work to resolve this issue, we assure patrons that all performances on campus will proceed as planned and our security protocols are working as intended to protect sensitive data.’ The event left the Philadelphia Orchestra, the Kimmel’s Broadway series, Philadelphia Ballet, Philadanco, and other groups unable to sell ticket sales or conduct other transactions.” A message at the Philadelphia Orchestra’s temporary website, https://www.philorch.org/offline.aspx, states that tickets to performances are available via an interim portal and that “all ticket transactions remain secure. Tickets are also available in person, day of the performance, at our box offices.” In December, a cyberattack shut down the Metropolitan Opera’s online ticket services for over a week.
